Contact Eco Web Hosting

Clear communication is vital to our business, and part of why our customers love us.
Feel free to get in touch — whether you need help or want to talk hosting

30 min average ticket response
Guaranteed 24 hour response
Ticket and live chat support

How can we help you today?


Our Support Team is on hand from 7am to 7pm (UTC), Monday to Friday, and 9am to 5:30pm on weekends to answer your questions, with an average response time of 30 minutes.

  • Database

    With the answers to hundreds of common questions you may have about our hosting, our Support Database should be your first port of call.

    View Support Database
  • Ticket

    Support tickets will be answered within 24 hours or as soon as our team is available.

    Submit Ticket
  • Support Live Chat

    From 9am to 5:30pm (UTC), Monday to Friday. Log in to your account, and click on the Support Live Chat icon at the bottom of your screen.

    View support database


Whether you have a specific hosting need or want more information on what’s available, our Sales Team is available from Monday to Friday, 9am to 5:30pm.

  • Phone

    We’re here to talk hosting without any pressure. Call us on 03300430712. All voicemails will be returned.

    call us
  • Email

    Contact us with your sales queries at and our team will get back to you as soon as possible.

    email us
  • Sales Live Chat

    Speak directly to our sales team via live chat. We’ll return any out-of-hours messages as soon as possible.

    Chat with Sales

Send us a message

We aim to reply to all messages within 24 hours


Enix Ltd t/a Eco Web Hosting
16-18 Barnes Wallis Road
Segensworth East
PO15 5TT

Join us today

Enjoy fast and reliable hosting that’s also environmentally friendly

Web Hosting

From £3.49
Straightforward website hosting on our reliable SSD platform, with all the tools you need to run your site.
Every month we plant
Up to 4 trees
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Managed WordPress

From £3.49
Fully optimised for your WordPress websites, including automatic core updates and staging.
Every month we plant
Up to 10 trees
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Virtual Private Servers

From £3.49
Customisable and secure VPS with OpenStack SSD storage and 250+ Mbps connection.
Every month we plant
Up to 4 trees
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Reseller Hosting

From £3.49
Everything you need for your hosting business on our auto-scaling cloud platform.
Every month we plant
10 trees
Start reselling