Clear communication is vital to our business, and part of why our customers love us.
Feel free to get in touch — whether you need help or want to talk hosting
Our Support Team is on hand from 7am to 7pm (UTC), Monday to Friday, and 9am to 5:30pm on weekends to answer your questions, with an average response time of 30 minutes.
With the answers to hundreds of common questions you may have about our hosting, our Support Database should be your first port of call.View Support Database
Support tickets will be answered within 24 hours or as soon as our team is available.Submit Ticket
From 9am to 5:30pm (UTC), Monday to Friday. Log in to your account, and click on the Support Live Chat icon at the bottom of your screen.View support database
Whether you have a specific hosting need or want more information on what’s available, our Sales Team is available from Monday to Friday, 9am to 5:30pm.
We’re here to talk hosting without any pressure. Call us on 03300430712. All voicemails will be returned.call us
Contact us with your sales queries at firstname.lastname@example.org and our team will get back to you as soon as possible.email us
Speak directly to our sales team via live chat. We’ll return any out-of-hours messages as soon as possible.Chat with Sales
Enix Ltd t/a Eco Web Hosting
16-18 Barnes Wallis Road
I have a feeling they’re not just a support team, they’re my friends also.Zviad Jangirashvili8th March 2022“Super-happy long-time customer”
I’ve been a customer for many years now, and am super-happy with the service. And I love to know that they’re running as eco-friendly as possible.Susanne Brauer10th February 2022"Second to none"
Keep it up, guys! Your customer service is second to none.Leonard Anukam10th February 2022"Recommended!"
After dealing with many hosting companies both personally and for clients, and trying to find a hosting company where the support really cares and helps, I’ve finally found it.Surf CY
Enjoy fast and reliable hosting that’s also environmentally friendly