Everything is so much more user-friendly than my previous hosting company (GoDaddy), and it's wonderful to be able to deal with 'real' human beings who actually listen to their customers' concerns, rather than the endless automated response processes that so many companies seem to use.
I have been using Eco Web Hosting for about a year now. I got the hosting through Rob's courses on web development. I have been web designing for over 7 years now and have tried many hosting companies before in the past.
For the past year I honestly can't count a day where my website is down.
Easy to use and set up. FREE SSL certificate as well. Support are quick to respond.