As we’re getting ready for Christmas, we wanted to make sure you knew our support team will be here during the holiday season.
As we have in previous years, we run our support services with reduced staff, to ensure that our staff members get to have at least some time off while still keeping full coverage running smoothly.
From the evening of Friday, 23 December until the morning of Tuesday, 3rd January, live chat will unavailable. However, our Support team will be available around the clock to answer your tickets. Response times might be slightly slower than they are normally, but your message will be answered and we’ll reply to you as quickly as possible.
During this period, our telephone number will also go to voicemail. We’ll be regularly checking messages during the festive period, but if it’s important, please raise a ticket.
From all of us here at Eco Web Hosting, we hope you have a Merry Christmas and a very happy New Year!
